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IT Support Intern

  • Job DescriptioneditLocation: Durban, KwaZulu Natal
    Employment Type: Internship, Fixed-Term (12 months)
    Stipend: R72,000 per annum (market-related)Job DescriptionWe are seeking a motivated IT Support Intern for a logistics company to assist with technical support and IT operations. The role involves troubleshooting issues, supporting systems, and learning IT processes in a logistics environment.Key Responsibilities
    • Assist with troubleshooting hardware and software issues.
    • Support IT systems, including desktops, networks, and logistics software.
    • Log and resolve user queries via ticketing systems.
    • Perform basic system maintenance and updates.
    • Document IT processes and assist with asset management.
    • Comply with South African IT and labor regulations.
    Minimum RequirementsEducational Qualifications
    • High School: National Senior Certificate (Matric/Grade 12) with passes in Mathematics and English.
    • Tertiary (Required):
      • Current enrollment in or recent completion of NCV Level 4 in Information Technology and Computer Science from an accredited TVET College.
      • OR National Diploma (N4-N6) in Information Technology or Technical Support from a TVET College.
      • OR Diploma/Degree in Information Technology, Computer Science, or a related field from a recognized university.
    Experience and Skills
    • 0-1 year of experience (academic projects or prior internships are an advantage).
    • Basic knowledge of Windows, networking, and IT support tools.
    • Strong problem-solving and communication skills.
    • Eagerness to learn and work in a fast-paced environment.
    Additional Requirements
    • Ability to undergo vetting (citizenship, criminal, qualification checks).
    Package and BenefitsIn compliance with South African labor laws:
    • Stipend: R72,000 per annum, paid monthly.
    • Statutory Benefits:
      • UIF contributions per the Unemployment Insurance Act.
      • PAYE deductions per SARS regulations (if applicable).
    • Additional Benefits:
      • 50% employer medical aid contribution (optional).
      • 21 days annual leave, plus public holidays.
      • 30 days sick leave (pro-rated for internship term), 5 days family responsibility leave.
    • Professional Development: Mentorship and access to IT support training programs.
    Application Process
    • Submit a CV with three contactable references.
    • Include certified qualifications (not older than three months).
    • Shortlisted candidates will undergo vetting.
    • Only shortlisted candidates will be contacted.
    Notes
    • Late applications will not be accepted.
    • Committed to diversity and equity per South African labor laws.
    We are an equal opportunity employer.
Job Category: Infomation Technology
Job Type: Full Time
Job Location: Durban KwaZulu Natal

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